THANK YOU FOR YOUR PURCHASE
USA CUSTOMERS ONLY – PLEASE COMPLETE AND RETURN
12 MONTH SUBSCRIPTION SIM CARD & BASIC PROGRAMMING INCLUDED.
Please Download and complete the form below for each of your purchased devices
Once filled out please email to [email protected] and we will organize your SIM card activation, installation and programming of your device.
PROGRAMMING – ALL CUSTOMERS
American customers will have their SIM cards installed and devices preconfigured according to their preferences prior to dispatch.
Please note, the programming manuals are not within the box.
Manuals will be emailed to the purchasers email address once your order has been dispatched.
Manuals (All Global Versions) may be downloaded below or from the following link – https://mercaritechnologies.com/
Devices can be programmed using
- Text messages
- Windows App
- 3rd Party online platforms & apps
Read First – Start Manual Download Click Here
Full SMS Programming Manual Download Click Here
Please be aware, the alarm being sent will have a 12 month renewable subscription SIM card Included for American customers.
Follow ‘Read first Start Manual’ for recommended settings. All other programming can be found in the ‘SMS programming guide’.
Some useful guides on youtube-
https://youtu.be/goQeGQLRvcg How the device works
https://youtu.be/EEveo7mgMYE SIM card set up before installing
https://youtu.be/xU96EyWPlJ8?si=URIiveZwTM_i2L4J How to turn on & off
https://youtu.be/OyidohtePqM How to Insert SIM card
https://youtu.be/cZ9Jba1Zsr8 Basic Programming Tutorial
https://youtu.be/AZg8hxyX2ZE?si=YDaggZgVyMM13aCe Text to Program Demo
https://youtu.be/zFrmezhHKCM Fall Detection explanation
https://youtu.be/kOdz1wp9t2c Location finding explanation
https://youtu.be/8WC_9ARhYRs?si=TljG6PNFQ9gyXCy- Geofence Explanation
https://youtu.be/7q0WmGWFIEM?si=DojheSl5MJJ81CLA Beacons
Additional Methods of Programming.
If your device is not responding to SMS messages or calls after SIM card set up, its possible your network requires an APN to be preset into the device prior to programming. You can use a Window App to program the device also. More information on how to do basic programming and app download here
In addition to the Windows Parameter Editor App, a 3rd party app from Google Play is available for download – Smart Locator App
APN set up instructions can be downloaded here
Set up, Monitoring & Live Tracking
Devices may be set up, managed and live tracked using these 3rd party websites. Costs may apply. Mercari Technologies does not provide support for 3rd party tracking.
Recommended Platform & App (Free trial) http://smart-locator.com/login.html Set Up Guide: Smart Locator Set up guide